When our house was severely damaged by the 2018 tornado, Steve Van Adel didn’t hesitate to step forward and offer his help. But it was not until a lengthy series of mis-steps by everyone in the insurance process that we engaged Steve to manage the re-build. From the get-go, Steve quickly assembled his team of major sub-trades and interacted with our insurance company on our behalf, fighting every step of the way to get the agreement required to re-build and repair our home to a high standard, inside and out, and on all three levels, while at the same time meeting or exceeding current code requirements. Finishing the interior was primarily conducted by Pro-Bathroom employees who succeeded in updating a 1980s floor design as well as renovating our kitchen, bathrooms and staircases. Steve, Damien and Clint are to be commended for their attention to detail and meticulous, high quality work in restoring our home from top to bottom. Pro-Bathroom is a highly ethical company, will not cut corners and can be relied on to do the job properly. We would have no hesitation in recommending Pro-Bathroom to family, friends and others.
I have been very impressed with Steve's attention to detail and quality of work while making efforts to keep the work within budget. Steve went above and beyond expectations to ensure a great customer experience. For example, when unpackaging the shower head we had bought, some pieces were found to be discolored and defective. He took it upon himself to contact the vendor and convince him to replace the pieces. Furthermore, he went to the store to get the new pieces for us and then performing the installation. Steve has also been very accomodating of our schedule and been careful about noises during our son's nap times. Overall, I am very happy with the shower renovation experience and plan to call on Steve's services for future renovations.
Quality repairs, quality renovations on time, reliable, two year warranty, many references, clean, thorough, good communication skills, able to coordinate, efficiency.